FAQ

Do you offer laser welding?

Yes, for any assembly work, repairs or to fix minor porosity, we use the Sisma Laser Man 500. One great advantage the Sisma possess is that it is capable of spot welding palladium under an argon gas environment which will guarantee a perfect laser weld.

Do you offer casting in platinum or palladium?

Yes, we offer casting in platinum and palladium. To see all of the metals we cast in please view our sample chart under the “Precious Metal Casting” tab.

How do we send the file to you?

Files can be easily transferred by several methods. You can archive the file (using programs such as Winrar, Winzip, etc.) and email them to rp@innocadtech.comThis e-mail address is being protected from spam bots, you need JavaScript enabled to view it or you can burn them to a CD-ROM (or any media type: USB, Memory Card, etc.) and mail the files directly to us. For your convenience, clients registered on our website can upload to our FTP site. For further information, you can contact one of our account managers.

What file types do you prefer for sending our designs to ICT for prototyping and casting?

While we can accept all major file types, such as JewelCad (.jcd) , ArtCam (.art), Stereolithography (.stl), etc., we prefer files sent to us in native Rhino (.3dm) format. From this uncompressed file type we are able to produce the highest quality rapid prototype for our customers.

Are my designs secure?

Innovative CAD Technologies has a deep respect for the integrity of the designer community and will gladly sign a non-disclosure agreement with our clients.

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